Privacy Policy
Last updated: March 2026
1. Introduction
Versia Garden (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information.
2. Information We Collect
- When you place an order: Full name, email, phone number, shipping and billing address, payment information (processed by Stripe — we do not store card details).
- Automatically when visiting: IP address, browser type, pages visited, referring website, device type.
3. How We Use Your Information
- Process and fulfil orders.
- Send order confirmation and shipping updates.
- Provide customer support.
- Improve our website and services.
- Send marketing communications (only if you opted in).
- Comply with legal obligations.
4. Payment Processing
All payments are processed securely through Stripe. We never see or store your full card number. More info: https://stripe.com/privacy
5. Cookies and Tracking
- Facebook Pixel: Advertising measurement. Opt out via Facebook ad settings.
- Google Analytics: Anonymised website usage data.
- Essential cookies: Required for cart and checkout.
You can disable non-essential cookies through browser settings.
6. Data Sharing
We do not sell your personal information. We share data only with: Stripe (payments), shipping partner (name and address for fulfilment), Facebook/Meta (anonymised purchase data via Pixel), Google (anonymised analytics).
7. Data Retention
- Order data: 5 years (tax/accounting).
- Marketing data: until you unsubscribe.
- Analytics: 26 months.
8. Your Rights (GDPR)
You have the right to: access, correct, delete, restrict processing, port your data, and withdraw marketing consent. Contact info@versiagarden.com. Response within 30 days.
9. Data Security
SSL/TLS encryption, Stripe PCI-DSS compliance, access controls on internal systems.
10. International Data Transfers
Data may be transferred outside the EEA (Brazil, US). Appropriate safeguards are in place.
11. Children's Privacy
Not directed at under-16s. We do not knowingly collect data from children.
12. Changes to This Policy
Updates posted on this page with revised date.
13. Contact Us
Email: info@versiagarden.com — Response time: within 30 days.